Cookie Policy
Last Updated: October 2023
1. What Are Cookies?
Cookies are small text files that are placed on your computer, smartphone, or other electronic device when you visit our website. They are widely used to make websites work, or work more efficiently, as well as to provide reporting information and personalized experiences.
At GoAU Play, we use cookies and similar tracking technologies (like web beacons and pixels) to ensure our platform is secure, to understand how users interact with our site, and to deliver content relevant to your interests. This policy provides detailed transparency in accordance with Australian privacy standards and global best practices (such as GDPR).
2. Categories of Cookies We Use
We classify the cookies we use into the following categories to help you understand their purpose:
Strictly Necessary (Essential) Cookies
These cookies are required for the operation of our platform. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart for ticket selection, or make use of e-billing services. Without these cookies, we cannot guarantee the security of your session or process your transactions. Because these are essential for the core functionality of the site, they cannot be disabled in our systems.
Performance & Analytics Cookies
These cookies allow us to recognize and count the number of visitors and to see how visitors move around our platform when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily. All information these cookies collect is aggregated and therefore anonymous. We use tools like Google Analytics for this purpose.
Functionality Cookies
These are used to recognize you when you return to our website. This enables us to personalize our content for you, greet you by name, and remember your preferences (for example, your choice of language or region, or frequently played numbers).
Marketing & Advertising Cookies
These cookies record your visit to our platform, the pages you have visited, and the links you have followed. We use this information to make our platform and the advertising displayed on it more relevant to your interests. We may also share this information with strictly vetted third-party advertising networks to measure the effectiveness of our marketing campaigns.
3. Data Lifespan
Cookies can remain on your device for different periods of time:
- Session Cookies: These only last for the duration of your browsing session and are deleted when you close your web browser. They are mainly used for essential site functions.
- Persistent Cookies: These stay on your device for a set period (varying from a few days to up to 2 years) or until you manually delete them. They are used for remembering preferences and analytics.
4. Consent Management and Your Choices
When you first visit GoAU Play, you will be presented with a cookie consent banner allowing you to choose which non-essential cookies you wish to accept. You have the right to withdraw or modify your consent at any time.
To change your cookie preferences directly on our site, you can access the 'Cookie Preferences' link located in the footer of our website. Please note that disabling Functional or Performance cookies may impact your user experience.
5. Browser Settings Guide
In addition to our on-site controls, you can manage, block, or delete cookies through your web browser settings. Below are links to external guides on how to manage cookies for the most common browsers:
Please note that if you use your browser settings to block all cookies (including essential cookies), you may not be able to access all or parts of our platform securely.